Case Studies

Microsoft Sales Organization Lands Successful Initiatives and Sets Itself Up for a Multi-Year Business Model Transformation

Microsoft US Small & Midmarket Solutions & Partners Group
Redmond, WA


An innovative sales organization begins a multi-year journey of becoming more agile and better aligned to their customers, building change leadership capability along the way.

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New Mindset for Growth

A $35B Technology Leader
Silicon Valley, California


A global tech giant engaged its top talent in challenging the company’s winning strategies and confronting assumptions about the future. As a result, innovative strategies emerged for growing the business, an inspired cadre of next-gen leaders was forged, and a high impact executive development process was launched.

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Re-Visioning the Company

DTE Energy
Detroit, Michigan


Facing de-regulation, Detroit Edison (electric utility serving 2.2 million customers) and its new parent company, DTE Energy, needed to re-vision its company charter to ensure its future success.

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Vision and Values Co-Creation

A Canadian Credit Union
Alberta, Canada


Three rival credit unions consolidate to become one financial services company, aspiring to be “Best in Canada.” An unprecedented level of employee participation in co-creating the future became a success lever for post-merger cultural integration.

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The Power of Listening

A Canadian Credit Union
Alberta, Canada


In any complex change breakdowns and course corrections will occur. THAT they will happen is a given. HOW they are responded to is the make or break factor in determining whether problems result in upset, blame and cynicism or in deepened alignment, commitment and teamwork.

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